| Definition | Responses | Score |
| Placing 1 |
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| Placing 2 |
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| Placing 3 |
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| Placing 4 |
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| Placing 5 |
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| Placing 6 |
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| Placing 7 |
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| Placing 8 |
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| Placing 9 |
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| Placing Total |
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| Customer SERVICE Call |
| Part | Contestant | Judge |
| 1 | 060 | 70 |
| 60 |
| Sales Call |
| Part | Contestant | Judge |
| 1 | 81 | 100 |
| 81 |
| Practicum 3 |
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| Practicum 4 |
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| Practicum 5 |
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| Practicum 6 |
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| Assessment & Solution |
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| Exam 1 #1-25 |
| Part | Contestant | Judge |
| 1 | B | B |
| 2 | C | C |
| 3 | C | A |
| 4 | C | B |
| 5 | A | A |
| 6 | A | A |
| 7 | D | A |
| 8 | A | B |
| 9 | A | C |
| 10 | B | A |
| 11 | B | B |
| 12 | A | A |
| 13 | B | B |
| 14 | C | C |
| 15 | D | D |
| 16 | A | A |
| 17 | D | A |
| 18 | B | B |
| 19 | C | C |
| 20 | C | C |
| 21 | C | C |
| 22 | B | C |
| 23 | D | A |
| 24 | C | D |
| 25 | C | C |
| Exam 1 - Points per Correct | 2 |
| 30 |
| Exam 1 #26-50 |
| Exam 1 - Points per Correct | 2 |
| |
| Exam 1 |
| 30 |
| Exam 2 |
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| Top ID #1-10 |
| Top ID - Points per Correct | 10 |
| |
| Top ID #11-20 |
| Top ID - Points per Correct | 10 |
| |
| Top ID #21-30 |
| Top ID - Points per Correct | 10 |
| |
| Top ID #31-40 |
| Top ID - Points per Correct | 10 |
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| Top ID #41-50 |
| Top ID - Points per Correct | 10 |
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| Top ID Total |
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| Bottom ID #1-10 |
| Bottom ID - Points per Correct | 10 |
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| Bottom ID #11-20 |
| Bottom ID - Points per Correct | 10 |
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| Bottom ID #21-30 |
| Bottom ID - Points per Correct | 10 |
| |
| Bottom ID #31-40 |
| Bottom ID - Points per Correct | 10 |
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| Bottom ID #41-50 |
| Bottom ID - Points per Correct | 10 |
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| Bottom ID Total |
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| Team Activity |
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| Judge's Score 1 |
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| Judge's Score 2 |
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| Judge's Score 3 |
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| Judge's Score 4 |
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| Judge's Score 5 |
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